RETURN POLICY - Carver Equipment in Dunn, NC

Our History

Return Policy
Fast Forward Services, Inc.
dba CarverEquipment.Com

A. NO RETURNS - New Equipment and Implements: NO RETURNS.

1. Once you have ordered, paid for and it has left our dock; it is your property. All sales are final. You are responsible for the unloading from freight truck, unpackaging, assembly, start up and fine tuning the adjustments of the equipment / implements.

2. We will advocate and submit warranty claims to the distributors and/or manufactures of the implements on your behalf.

3. If the equipment arrives damaged or with parts/pieces missing, remember it is your property and take it up with the freight company on the spot!!!!!

We suggest you do not refuse the shipment as that will increase your cost and delays. Note the damages on the shipping documents and keep copy. Take pictures, etc. All equipment leaves our distributor's docks in new, unused condition unless otherwise noted. You must notify the freight company and us within 48 hours after delivery.

4. All equipment must be signed for upon delivery, any additional charges accrued by the freight company for re-delivery or because nobody was present at the delivery site will be charged to you!

5. Equipment may not be returned via refusing the charge on your credit card, charge backs, or refusing to sign for the equipment upon delivery! Once you share card information and authorize us to charge your credit card the purchase is final!! NO EXCEPTIONS!

6. We do not accept any shipments without prior authorization.

B. Parts: Return Policy
1. You must obtain a Return Authorization from us prior to shipping any equipment back!!

2. Non stocked, special orders and custom-built items are non-returnable.

3. If for any reason you have ordered the wrong item, you will be responsible for the shipping charges in both directions and a 20% restocking fee!! NO EXCEPTIONS!

4. If we send you the wrong item, we will advise how it is to be returned and pay the shipping cost.

5. All parts shipments must be signed for upon delivery, any additional charges accrued by the freight company for re-delivery or because nobody was present at the delivery site will be charged to you!!

6. Parts may not be returned via refusing the charge on your credit card, charge backs, or refusing to sign for the equipment upon delivery!!
Once you authorize us to charge your credit card the purchase is final!! NO EXCEPTIONS!!

7. We reserve the right to refuse any returns. If we find the equipment used or damaged, we will not accept it!!

8. If the parts arrive damaged, take it up with the freight company on the spot!!!!! Make them take notes, pictures, etc...
We suggest you do not refuse the shipment as that will increase your cost and delays.
All equipment leaves our store or the manufacturer in new, unused condition unless otherwise noted.

Contact info:
Fast Forward Services, Inc.
PO Box 754
Dunn, NC 28335-0754
E-mail: carvstv@gmail.com
Cell.text: 919.902.0522

IMPORTANT: ALL PRICES and SPECIFICATIONS ARE OFFERED AS A SHOPPING GUIDE AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE STRIVE TO KEEP ALL WEB PAGES UP-DATED, HOWEVER, SOME ARE MISSED FROM TIME TO TIME.

Conveniently located within one hour of Raleigh, Fayetteville, Goldsboro, Clinton, Smithfield, Lillington, Sanford, Carthage, Lumberton, Elizabethtown, Warsaw, Kenansville, Mt.Olive, Southern Pines, Durham, Wilson, Cary, Pittsboro, Pinehurst, Raeford, Parkton, Eastover, Benson, Four Oaks, Selma, Wendell, Fort Bragg, Spring Lake, Rocky Mount, Tarboro, Nashville and easy access from I95.

Physical Address
Sales Manager Office
PO Box 964
Clinton NC 28329

Telephone: 910-379-0336
E-mail: carverequipmentsales@gmail.com

Ship point:
No retail
4608 Lely Road
Wilson, NC 27893

We welcome these four credit cards, however 4.5% will be added to cover the extra fees charged for these credit card transactions.

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